Wati.io is an end-to-end WhatsApp API service designed to facilitate business-to-consumer communication using WhatsApp. Businesses may use it to automate customer communication, manage and monitor their WhatsApp conversations, and design unique workflows. Their goal is to make it easier for small and medium-sized businesses to expand strategically. With their user-friendly customer engagement platform, which is based on the WhatsApp Business API, they assist businesses in having individualized discussions with customers at scale. Among Wati.io's capabilities are chatbots, which generate no-code chatbots to instantly respond to frequently asked questions, shared team inboxes, which allow user to share inbox with team and offer WhatsApp assistance, analytics tools, which bring data-driven insights and many more.
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